Platform/CRM & Leads
◆ Platform · CRM

Every lead, one place. Finally.

BoaterOS CRM was built for how boat dealers actually work: ups from the showroom floor, form-fills from the website, marketplace inquiries, broker referrals, and the AI Companion at 2am, all in one pipeline.

  • Every channel unified, no more "is this lead in Mailchimp or HubSpot?"
  • Dedupe by phone + email + household
  • Scoring tuned for boat buyers, not SaaS
  • TCPA consent tracked on every interaction
app.boater.os / crm / pipeline
ALL 118 MINE 23 NEEDS ATTN 7 ↻ 3s ago
↑ click any lead to open the live view
The pipeline

Built for the actual boat-buying cycle.

An 8-month sales cycle with seasonal surges doesn't fit a generic SaaS CRM. We modeled the pipeline on how dealers actually close boats.

Inquiry
47
avg 2 days in stage

AI triages, tags by interest, checks dedupe against last 18 months.

Qualified
32
avg 7 days in stage

Budget, timing, financing status confirmed. Routed to a rep.

Showing
18
avg 21 days in stage

Scheduled on the floor or water-test. Calendar synced.

Offer
9
avg 14 days in stage

Price negotiated, trade appraised, F&I paperwork started.

Closed
4
avg 30 days in stage

Deal jacket complete, title, registration, delivery scheduled.

Capture

Every lead surface, dedupe on contact.

Ups from the showroom. Form-fills from your website. Marketplace inquiries. Walk-ins. Inbound calls. All one record if they're the same human. Boat Trader feeds and call-tracking ran on Fish Tale; the marketplace and telephony connectors are on the BoaterOS roadmap.

  • Website form to CRM lead in under 2s
  • Household-level dedupe, not just email
  • Boat Trader feed proven at Fish Tale
  • Call + SMS capture on the roadmap
Live capture · last 60 min
Boat Trader
Greg T.
2m
Website · AI
Janet Park
→ dedupe → existing lead
12m
Phone · inbound
Will Chen
28m
YachtWorld
Aldo K.
1h
Walk-in · tablet
Mara L.
→ dedupe → visited 6mo ago
1h
5 captured · 2 deduped 0 lost to spam
Qualification gates · editable
1 Buyer timing within 90 days
2 Budget clarified (even a range)
3 Primary use case (family/fishing/entertaining)
4 Trade-in mentioned (y/n)
5 TCPA consent captured
◆ 4/5 passed · routing to rep: Marta R · sending transcript + context
Qualify

AI qualification, with dealer-defined gates.

You set the qualification bar. The AI Boat Companion asks the questions. When a buyer passes, a lead hits your floor with a transcript, a recommended hull, and a pre-financing estimate.

  • Your qualification criteria, in plain English
  • Streams questions one at a time, no forms
  • Hands off to your team on schedule
  • Full TCPA consent trail
Close

Deal jackets that don't live in 3 tools.

Offer, counteroffer, trade appraisal, financing, deposit, e-sign: one deal jacket. Every change logged. E-sign where your state allows. Title and registration filing are on the roadmap.

  • Quote to contract to deposit to e-sign in one jacket
  • Trade-in appraisal with photo-based comps
  • Full audit log: who did what, when
  • Lender pre-approval connectors on the roadmap
Deal #D-4218 · Janet Park
OFFER · SENT
Vessel Grady-White Freedom 307 · YDV48219
Offer $318,500 (list $324,900)
Trade-in 2018 Boston Whaler 270 · appraised $89,000
Financing Trident Marine · 7.49% APR · pre-approved
Title + reg FL · pending documents
Delivery April 14 · Fort Myers slip 12
◆ Customer voice
"We used to keep 3 tabs open across HubSpot, DockMaster, and Mailchimp just to see what was going on with a lead. Now we don't keep tabs open. We just look."
FT
Fish Tale Boats
Pilot dealer · Fort Myers FL · Illustrative result from the Fish Tale rollout
◆ Next step

Stop losing leads in the seams.

30-minute demo on your pipeline. Bring a week of leads and we'll show you where CRM would have caught, routed, and scored each one.