By creating a BoaterOS account, signing an order form, or using the platform, your dealership agrees to these Terms of Service. If you're signing on behalf of a company, you represent that you have the authority to bind that company.
These Terms, together with any order form and our Data Processing Addendum, form the whole agreement between you and BoaterOS, Inc.
You're responsible for keeping your account credentials safe and for all activity that happens under your account. SSO is available on Marina and Fleet tiers and strongly recommended.
You agree to provide accurate and current information and to update it promptly when it changes.
You're responsible for all users you invite to the platform and for ensuring they abide by these Terms.
BoaterOS provides a cloud-hosted dealership operating system: inventory, CRM, service, F&I, dealer websites, AI tooling, and associated modules.
We commit to 99.9% monthly uptime on Fleet contracts and target 99.98% across the platform. Status lives at status.boater.os.
We release new features continuously. We don't remove features that customers rely on without at least 90 days' notice and a migration path.
Subscriptions are billed monthly in advance, in US dollars. Prices are listed on your order form.
Subscriptions auto-renew each month unless you give notice of non-renewal at least 30 days before the next billing date.
On your first bill only, if you ask in writing within 30 days of your go-live date, we will refund it in full. This is the BoaterOS 30-day money-back guarantee.
Late payments accrue interest at 1% per month or the maximum allowed by law, whichever is less. We suspend access after 30 days of non-payment and terminate after 60.
You own all the data you or your customers put into BoaterOS. We're a data processor working on your behalf.
You grant us a limited license to host, process, display, and transmit your content solely to operate the service for you.
You're responsible for the legality of the data you provide — including obtaining TCPA and marketing consents from your buyers.
We never sell your data. We never train foundation models on your data. Our AI sub-processors are contractually prohibited from doing the same.
You may not: resell or sublicense BoaterOS to third parties; reverse-engineer or scrape the platform; use the service to send unlawful marketing or non-consensual communications; or publish competitive benchmarks without our prior written consent.
You may not upload malware, attempt to gain unauthorized access, or use BoaterOS for anything we or a reasonable person would consider abusive or illegal.
Violations may result in suspension or termination, with or without notice, in our reasonable discretion.
We own the BoaterOS platform, software, marks, and documentation. Except for the limited right to use the service, no IP is transferred to you.
If you send us feedback or suggestions, we may use it without obligation to you.
The service is provided "as is" and "as available." We disclaim all implied warranties — merchantability, fitness for a particular purpose, non-infringement — to the extent allowed by law.
We don't guarantee uninterrupted service, specific sales results, or a specific lead-conversion lift, even where our marketing highlights customer outcomes.
Our total liability to you, for any reason and under any theory, is capped at the fees you paid us in the 12 months before the event giving rise to the claim.
We're not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, or lost data, even if advised of the possibility.
Nothing in this section limits liability for gross negligence, willful misconduct, or where the law prohibits limitation.
Either party may terminate this agreement with 30 days' written notice, with or without cause.
On termination, we give you 60 days to export your data in common machine-readable formats. After that, we delete it per our retention schedule in the Privacy Policy.
Sections that by their nature survive termination — IP, disclaimers, limitation of liability, governing law — survive.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules.
Any dispute is resolved in the state or federal courts of Pinellas County, Florida. Both parties consent to jurisdiction there.
Each party waives its right to a jury trial. No class actions.
We may update these Terms from time to time. For material changes, we'll email you at least 30 days in advance.
Continued use after the effective date means you accept the new Terms. If you don't, you may terminate under Section 10.
legal@boater.os for legal notices.
BoaterOS, Inc. · 200 Central Ave, Suite 2220 · St. Petersburg, FL 33701, USA